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Creating Superfans: How to Keep Your Customers Coming Back

March 19 @ 10:00 am - 11:30 am

Join other women entrepreneurs from the WE-CAN community to learn how to turn your current customers and clients into loyal brand fans.

What would it mean for your business if every customer you served became a raving fan?

How much growth would you unlock if they were equipped to tell anyone who cares to hear about the incredible service you gave?

Join the WE-CAN community of women entrepreneurs for a virtual workshop with Fope Nkwocha of Small and Thriving to learn how to create superfans in your business, and keep your customers and clients coming back for more.

In this 90-minute session, we’ll be diving into real case studies of small businesses that flourished by turning their customers into referral powerhouses.

Here’s what you can expect in this workshop session:

✅ Real Insights: Explore practical case studies and learn from businesses that have thrived.

✅ Actionable Strategies: Discover simple tactics to implement immediately in your own business.

✅ Long-Term Impact: Understand how to sustain customer enthusiasm throughout the year.

There will also be time for a Q&A at the end of the session.

NOTE: Live Zoom transcription is available during this event. Should you require other accessibility supports, please email [email protected] as soon as possible since advance notice is necessary to arrange for some accessibility services.

ABOUT THE PRESENTER:

As a small business educator based in Hamilton, Ontario, Fope Nkwocha specializes in navigating the intricate intersection of business growth, personal stories, and love and relationships. Her career includes leading Google for Small Business in Canada and diverse roles across both the private and public sectors over the last decade. She is currently the owner of Small and Thriving, an online community that is home to 150+ diverse businesses.

ABOUT THE WE-CAN PROJECT:

The WE-CAN Project is led by Queen’s University with a mission to inspire and empower existing and aspiring women entrepreneurs by providing them with tools, resources, expert mentors, networks and community building to expand existing businesses and to launch new ventures.

Please note: Queen’s University’s collection of personal information is authorized by its Royal Charter of 1841, as amended. Personal information is collected for the purpose of admissions, registration, academic progress, and administering University programs, university-related student services and activities, activities of student societies, safety, financial assistance and awards, and advancement, and will be used for those or consistent purposes. Personal information may be disclosed to and used by employees of the University who need the information in the performance of their duties.

Organizer

WE-CAN Project at Queen’s University
View Organizer Website

Venue

Online Event

Eastern Ontario Innovation Corridor

Head Office

EOIC Head Office
2 Simcoe Street South, Suite 300
Oshawa, ON. L1H 8C1 Canada
905.432-3999